Online Shopping Terms & Conditions

This website is owned and operated by Imagine Gift Gallery (from now on named as IGG). All orders and purchases made through the facilities of this website shall be subject to these Terms and Conditions which may change from time to time without prior notice, at our discretion.

We always aim at delivering your order as soon as possible. Normally orders of items in stock ship within 1 business days from Order Confirmation and can be expected to be delivered to you within five business days. Delivery times are estimates only and particularly during high season (e.g. Christmas, Valentine, Easter) deliveries may take longer than normal.

IGG may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Canadian dollars and all charges will be processed in Canadian dollars.

All prices listed on this website are subject to confirmation. IGG will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

IGG reserves the right to limit the quantities of certain items which you purchase. IGG will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, IGG will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery IGG will notify its customers within 3 business days.

IGG will deliver within Canada only. Goods will not be shipped internationally.

How to order

Ordering is via our secure online system. All online orders are confirmed via email.
Orders will be shipped the next business day unless delivery date is specified.


Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.


We guarantee that the goods are in perfect condition when delivered. Should you receive damaged goods, please contact us and describe what the problem is. IGG will not process refunds for incorrect purchase or change of mind. All refund requests need to be made in writing toorders@imaginegiftgallery.com within 12 days of purchase.

In the event that IGG chooses not to ship an item, you will be notified by email and any amount charged to your credit card will be refunded.

Shipping Policy

We only ship withinCanada. Delivery is via Canada Post. We cannot deliver to P.O. boxes. All rural route addresses must include a street address and phone number for delivery. Order can not be cancelled once order has been shipped.
Shipping time may vary depending on your location, please allow 2 7 business days for delivery. Shipping charges are determined by packing size, weight and delivery location.